Return and Replacement Policy Pour Femme India

Thank you for your purchase.  We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. We follow 7 Days no question asked return and replacement policy with every purchase made on our official website www.pourfemmeindia.com

Please see below for more information on our return policy.                   

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.                                                      

RETURN   PROCESS

To return and item, please  email customer   service at [email protected] .com to  obtain a Return Merchandise  Authorization  (RMA)  number . After   receiving  a RMA number, place the item securely  in  its original  packaging and Purchase  Invoice,  Tags, Complete Product (Unused) and anything  else  received in the parcel  along with the product, and mail your return   to the following  address :

M/s  Pour  Femme

Attn :  Return

RMA#

C  41, Basement,  Central  Market,

Lajpat  Nagar II

New  Delhi,   Delhi 110024

India                                                                                     

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a  trackable (Indian Post)  method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item we will process your return or exchange. Please allow at least seven to ten (7 -10) days from the receipt of your item to process your return or exchange. Refunds may take  1-2 billing cycles to appear on your credit card  statement,  depending  on your credit card  company   We will  notify   you by  email  when your return has been

EXCEPTIONS

The  following  items cannot be returned  or exchanged :

*   All other items  (Not under the discount  scheme)

For  defective  or  damaged  products,  please  contact  us at the customer   service  number  below  to arrange a refund  or exchange

PLEASE NOTES

*      Sale items are  FINAL SALE  and cannot  be returned

QUESTIONS

If you have any questions  concerning  our Return and Replacement Policy, please contact us at :

011-41080060

[email protected]

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Last Updated January  1st, 2021