RETURN & REPLACEMENT POLICY

Last Updated January 19th 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN   PROCESS

To return and item, please email customer service at [email protected] .com to obtain a Return Merchandise Authorization (RMA) number . After receiving a RMA number, place the item securely in its original packaging and Purchase Invoice, Tags, Complete Product (Unused) and anything else received in the parcel along with the product, and mail your return to the following address :

M/s  Pour  Femme

Attn :  Return

RMA#

C  41, Basement,  Central  Market,

Lajpat  Nagar II

New  Delhi,   Delhi 110024

India                                                                                     

Please  note, you will  be responsible  for all return  shipping  charges. We strongly recommend   that you  use a  trackable (Indian Post)  method to mail your  return.

REFUNDS

After receiving your return and inspecting the condition of your item we will process your return or exchange. Please allow at least seven to ten (7 – 10)  days from the receipt of your item to process your return or exchange. Refunds may take  1-2 billing cycles to appear on your credit card  statement,  depending  on your credit card  company   We will  notify   you by  email  when your return has been

EXCEPTIONS

The  following  items cannot be returned  or exchanged :

* All other items (Not under the discount scheme)

For  defective  or  damaged  products,  please  contact  us at the customer   service  number  below  to arrange a refund  or exchange

PLEASE NOTES

* Sale items are FINAL SALE and cannot be returned

QUESTIONS

We hope that this page will help you to understand our Delivery Information – Return and Replacement. Still If you have any doubts or questions concerning our return policy, please contact us at :

011-41080060 | What’s app 9990560602 | DM at Instagram

[email protected]